Twitter to pay $150m to settle claims it wrongly shared users’ phone numbers – The Guardian

US regulators allege the company gave advertisers user contact information collected in the name of security
Twitter will pay a $150m penalty and put in new safeguards to settle federal regulators’ allegations that the social media company gave advertisers improper access to users’ personal information.
The justice department and the Federal Trade Commission announced the settlement with Twitter on Wednesday.
From May 2013 to September 2019, the agencies said in a complaint filed on Wednesday, Twitter told users that it was collecting their phone numbers and email addresses for purposes of account security. But the company failed to disclose that it also would use the information to enable companies to send targeted online ads to users, according to the agencies.
The DOJ and FTC also alleged in the complaint that Twitter falsely claimed that it complied with US privacy agreements with the European Union and Switzerland, which prohibit companies from processing user information in ways that are at odds with purposes authorized by users.
The regulators say the settlement will resolve allegations that Twitter violated the FTC act and a 2011 FTC order by deceiving users about how well it maintained and protected the privacy and security of their nonpublic contact information.
The $150m penalty and the required new compliance measures under the settlement must be approved by a federal court in California.
News of the settlement comes as Twitter is in deep turmoil over a $44bn takeover plan by Tesla CEO Elon Musk.
Musk in April reached a deal to buy Twitter at $54.20 a share. But the Tesla CEO said weeks later the deal could not progress until the platform proved that fewer than 5% of its users were fake or spam accounts.
Twitter executives have stated since that they intend to move forward with the deal. If Musks walks away, he could be on the hook for a $1bn breakup fee.

source

Share:

More Posts

Market Research

Pulse Surveys

Turn feedback into action

Our survey platform makes it easy to measure and understand feedback so you can drive growth and innovation

Pulse Handshak

Pulse Handshak

Collaborative online survey tool for the market research industry. Remote assisted surveying just like face-to-face interviews. Here interviewers can talk to the respondent over the web-console without the need for any other communication channel and share the same Q're with responses and click actions.

Pulse FE

Pulse FE

Pulse Field Expert or Pulse FE is the main platform for both offline and online survey at softofficepro.com. It is robust and used by hundreds of clients over tens of years with millions of responses. Do it once Q're and deploy on both offline devices (android) and online forms makes it a great cost effective platform for any kind of responses

Pulse Ultimate

Pulse Ultimate

Pulse Ultimate is targeted for tracking studies and retail audits. An offline survey system offering extreme field control including processes like data quality check, back-check, rework, comparison with previous wave data etc. helps to get the best results on a day-to-day basis

Pulse LS

Pulse LS

Use a managed Limesurvey and our expertise for creating complex forms and token based user management. Use optional mailing system to send survey invitation to each participant and track progress of the response status. Industry standard SPSS / R output supported