A severe bug has been spreading around on Apple handsets, according to multiple accounts on Twitter, disabling FaceTime, iMessage, and in some cases the entire SIM service. This problem is presently limited to iPhones that use e-SIM cards. For the uninitiated, The carrier activates an eSIM, which is a digital SIM that is attached to the phone’s motherboard.
SEE ALSO: Sorry iPhone Users; iOS 16 Won’t Be Supported On These Devices
Reportedly, this function was initially introduced on the iPhone XR and iPhone XS. eSIM is billed as the future of network communication, allowing phone manufacturers to do away with the actual SIM card slot and become portless to some extent. Even Bloomberg’s Mark Gurman was affected by the glitch, and he rushed to Twitter to protest Apple and T-Mobile about it.
There is a very nasty iPhone and @TMobile bug where iMessage and FaceTime for a device’s phone number will randomly deactivate and there is no way to reactivate it. The only solution that worked for me is getting a new physical SIM card. An extremely disappointing issue.
Customers with other cellular providers are also experiencing this issue, which is not restricted to T-mobile consumers. According to Gurman, there are now two fixes for this problem. The first step is to obtain a new physical SIM card from your cellular service provider and install it into your iPhone.
SEE ALSO: This Apple Hidden Feature Enhances Your Audio And Video Call Quality For iPhone, iPad; Here’s How
The second alternative is to uninstall and reinstall your eSIM account on the device. T-Mobile has acknowledged the problem and assured Gurman that they’re working with Apple to resolve it. T-Mobile has also stated that the problem is caused by iCloud/Apple and that it is now affecting smartphones running iOS 15.4, iOS 15.5, and iOS 15.6 beta 1 operating systems, according to Gurman.