5 March 2022 12:49 PM GMT
Samsung of slowing down app performance (Image credit: Unsplash)
South Korean smartphone manufacturer Samsung is in the middle of a new controversy where it stands accused of rigging several of its devices to purposefully worsen the performance of certain installed apps. South Korean tech forum Meeco has now released a list of 10,000 apps on which Samsung had put performance caps on.
The root cause of the issue is Samsung’s Game Optimising Service (GOS) which comes pre-installed in all Samsung smartphones. As GSM Arena points out, the app claims to “fine-tune system performance during gaming and even claims to reduce and optimise heat generation in a bid to extend battery life.”
Samsung created an app called GOS and used the app to limit game performance, making the gaming experience worse. However, according to what the Korean community found out today, Samsung confirmed that it has put performance limits on more than 10,000 apps… pic.twitter.com/U58AreZZoo
However, instead of optimising aka throttling only gaming apps, Samsung was reportedly popular apps including Microsoft Office, Instagram, Netflix, TikTok, Google Maps, Gmail, YouTube, Facebook, Amazon and even its own apps Secure Folder and Samsung Pay.
However, the list doesn’t seem to include benchmarking apps such as 3DMark and GeekBench. Benchmarking apps measure the performance of the phone and individual apps and by not including them in the list it would mean that it won’t be able to do its job accurately. Meeco claims Samsung employees are also criticising this as bad behaviour with some referring it to the Volkswagen’s Dieselgate.
Samsung employees are also criticizing this as bad behavior, referring to Volkswagen’s Dieselgate. Accordingly, Samsung has launched an investigation, and there are rumors that Samsung’s Vice Chairman Lee Jae-yong is also moving.
Meanwhile, Samsung has issued an official statement on its Members app in South Korea regarding the issue of having pre-installed GOS on Samsung Galaxy S22 series devices.
“The GOS of the Samsung Galaxy S22 series is preloaded with our app that optimizes CPU and GPU performance to prevent excessive heat during long gameplay. In order to meet the needs, the Game Booster lab in the Game Launcher app will soon implement a software update that provides a performance priority option.”
Samsung is reportedly offering a performance priority mode in the Game Launcher and Game Booster apps on the S22 series which is expected to arrive on other models as well which is expected to fix the issue.
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