EE and Vodafone to bring back EU data roaming charges from January 2022 – iNews

British holidaymakers will be faced with the return of mobile data roaming charges when travelling through Europe in the new year.
Networks EE and Vodafone are reintroducing roaming charges for their customers from 1 January and 6 January respectively following the UK’s exit from the European Union.
Fourth-largest network Three is planning to charge its customers to use their data in Europe from May.
O2, the UK’s largest mobile network, allows its customers free roaming in the EU.
How soon customers have to pay the extra charges – which will cost £2 a day for customers to access the data and mobile minutes they already pay for – will depend on how recently they signed their existing contract.
For example, EE customers who joined or upgraded their contract before July 2021 will be unaffected, as will people with Vodafone contracts started before August 2021, and Three customers from before September 2021.
UK mobile networks had been forbidden from charging UK customers roaming fees since 2017 under EU law, but are resuming doing so following the Brexit deal.
The deal, signed between the UK and the EU, appeared to anticipate a return of fees and called on mobile operators to offer “transparent and reasonable” roaming rates.
The majority of UK citizens are currently restricted from travelling in France and Germany in a bid to control the spread of Covid-19, and many other European countries have lockdown restrictions currently preventing visitors from the UK until later in 2022.
Ernest Doku, mobiles expert at price comparison site Uswitch.com, recommended that consumers check how recently they’d opened or amended their contracts before travelling in Europe to avoid incurring unexpected charges.
“Many mobile users who are travelling to Europe in 2022 will have to endure the added cost of roaming charges, with EE and Vodafone reintroducing their fees from January,” he said.
“When it comes to travelling, don’t leave it until the last minute to check the roaming charges for your destination, and use hotel and cafe wi-fi when on holiday where possible, ensuring any public access points are safe and secure before logging on.”
Meanwhile, the EU has extended its free data roaming scheme for another 10 years. Following a recent agreement by member states, European Union citizens living in EU countries will be allowed free data roaming until 2032. Boštjan Koritnik, Slovenia’s minister for public administration, hailed the scheme as “one of the greatest success stories of the digital single market”.

Lead MEP Angelika Winzig said that MEPs were creating a fairer roaming market, adding that the “progressive” agreement would lead to “even better quality and service for European citizens”.
All rights reserved. © 2021 Associated Newspapers Limited.

source

Share:

More Posts

Market Research

Pulse Surveys

Turn feedback into action

Our survey platform makes it easy to measure and understand feedback so you can drive growth and innovation

Pulse Handshak

Pulse Handshak

Collaborative online survey tool for the market research industry. Remote assisted surveying just like face-to-face interviews. Here interviewers can talk to the respondent over the web-console without the need for any other communication channel and share the same Q're with responses and click actions.

Pulse FE

Pulse FE

Pulse Field Expert or Pulse FE is the main platform for both offline and online survey at softofficepro.com. It is robust and used by hundreds of clients over tens of years with millions of responses. Do it once Q're and deploy on both offline devices (android) and online forms makes it a great cost effective platform for any kind of responses

Pulse Ultimate

Pulse Ultimate

Pulse Ultimate is targeted for tracking studies and retail audits. An offline survey system offering extreme field control including processes like data quality check, back-check, rework, comparison with previous wave data etc. helps to get the best results on a day-to-day basis

Pulse LS

Pulse LS

Use a managed Limesurvey and our expertise for creating complex forms and token based user management. Use optional mailing system to send survey invitation to each participant and track progress of the response status. Industry standard SPSS / R output supported